fg66v's Privacy Policy

1 Introduction & General Information

fg66v is a trusted online casino and betting platform operated for users in Bangladesh. We are deeply committed to our users' privacy and to protecting their personal information.

This privacy policy describes what information fg66v collects, why it is collected, how it is used, and under what circumstances it may be shared with third parties. This policy applies to our website, mobile application, and all related services.

Please read this policy carefully before using our platform. If you have any questions, contact our support team.

2 Information We Collect

fg66v may collect the following types of information from you for various purposes:

a) Personally Identifiable Information

• Full name and date of birth
• Valid email address
• Mobile number (for verification)
• National ID card or passport details (for identity verification)
• Residential address

b) Financial Information

• bKash, Nagad, Rocket, or Upay account number (for deposits and withdrawals)
• Bank account details (for bank transfers)
• Transaction history and records

c) Technical Information

• IP address and device information
• Browser type and version
• Time and date of website access
• Cookie and session data
• Usage patterns and navigation information

d) Gaming Activity Information

• Betting history and gaming logs
• Win and loss records
• Duration of activity on the platform

3 How We Collect Information

fg66v collects your information in the following ways:

• Account Registration: When you register on our platform, you voluntarily provide your personal information.
• Identity Verification (KYC): We follow an identity verification process to ensure a safe environment and prevent financial misuse.
• Transaction Processing: Required financial information is collected at the time of deposits or withdrawals.
• Automated Technologies: Information may be collected through cookies, pixel tags, and similar technologies when you visit our website.
• Customer Service Communication: Conversation details may be stored when you contact us via live chat or email.

4 Purpose of Using Your Information

fg66v uses the information collected from you for the following legitimate purposes:

Service Delivery & Operations

• Creating, managing, and securing accounts
• Processing deposit and withdrawal requests
• Delivering gaming services properly
• Activating bonuses and promotional offers

Security & Protection

• Detecting and preventing fraudulent activity
• Ensuring account security
• Complying with anti-money laundering regulations
• Preventing access by minors (for users aged 21 and above only)

Service Improvement

• Analysing and improving the user experience
• Testing and developing platform functionality
• Providing personalised services and recommendations

Communication

• Sending important account-related notifications
• Responding to customer service enquiries
• Providing technical support

5 Data Sharing & Third Parties

fg66v does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information may be shared in certain circumstances:

Service Provider Partners

We may work with trusted third parties for payment processing, identity verification, and technical infrastructure management. Those parties are bound by strict confidentiality agreements and may use the information only for the specified purpose.

Legal Obligations

Required information may be provided in response to a legal order or request from law enforcement or government authorities. This also applies to compliance with anti-money laundering regulations or other applicable laws.

Business Restructuring

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. Users will be given appropriate notice in such cases.

6 Cookie Policy

The fg66v platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help our website function more effectively.

Types of Cookies

• Essential Cookies: Essential for the basic operation of the website — such as maintaining login sessions.
• Functional Cookies: Improve your experience by saving your preferences and settings.
• Analytics Cookies: Help us understand usage patterns and improve the website.
• Security Cookies: Used to detect fraudulent activity and protect accounts.

You can manage cookies by changing your browser settings. However, disabling cookies may cause some services to not function properly.

7 Data Retention Period

fg66v retains your personal information only for as long as necessary to fulfil the relevant purpose or as required by law.

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, information may need to be retained for a set period for legal, regulatory, or financial reasons.
• Financial Transaction Records: Financial records are kept for a specified period in accordance with legal requirements.
• Dispute Resolution: In the case of a dispute or legal claim, relevant information is retained until the matter is resolved.

8 Data Security Measures

fg66v uses industry-standard security technologies to protect your information. Our security measures include:

• SSL/TLS Encryption: All data transmissions are secured by SSL encryption, keeping information exchange safe.
• Secure Servers: All data is stored on secure, encrypted servers.
• Access Controls: Only authorised personnel can access your information on a need-to-know basis.
• Regular Security Audits: Regular security assessments are conducted to identify system vulnerabilities.
• Two-Factor Authentication: An additional layer of security is provided for sensitive operations.

Please be aware that no method of transmitting information over the internet is completely secure. We strive to ensure the highest level of security, but absolute security cannot be guaranteed.

9 User Rights

As a fg66v user, you have the following rights regarding your own information:

Right to Access

You may request to know what information we hold about you. We will provide you with a copy of the information stored about you.

Right to Rectification

If your information is incorrect or incomplete, you may request that it be corrected. It is your responsibility to provide accurate information.

Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

Right to Object to Processing

You may object to the use of your information for specific purposes, particularly in the case of marketing communications.

If you wish to exercise these rights, please contact our support team.

10 Protection of Minors' Data

fg66v is for users aged 21 and above only. We do not knowingly collect information from minors. If we learn that a minor has used our platform, we will immediately close that account and take steps to delete the relevant information.

If you suspect that a minor is using our platform, please contact us.

11 Third-Party Websites

The fg66v platform may contain links to third-party websites. We are not responsible for the privacy practices of those external sites. We strongly recommend that you read the privacy policy of any third-party website before visiting it.

12 Policy Changes & Updates

fg66v may update this privacy policy from time to time as needed. For significant changes, we will notify you in the following ways:

• A clear notice will be published on our website.
• A notification may be sent to your registered email address.
• The date of the latest update will be shown at the top of the revised policy.

Continued use of fg66v after any changes will be taken as acceptance of the updated policy terms.

13 Contact the Data Protection Officer

If you have any questions, concerns, or complaints about this privacy policy, please do not hesitate to contact us. Our support team is available 24 hours a day, 7 days a week.

Contact us: [email protected]

We will endeavour to process your request as quickly as possible. We always believe in transparency and accountability on matters of data protection.